By accessing and using BrandLab, you accept and agree to be bound by the terms and conditions of this agreement.
1. Acceptance of Terms
By creating an account or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.
2. Description of Service
BrandLab is an AI-powered brand and content platform. It allows you to generate a brand kit from your website URL, import products, create on-brand content across social media platforms and blogs, conduct market and competitor research, and schedule automated content runs. Features are powered by LLM providers (via OpenRouter), image generation models, and live web research (via Perplexity Sonar).
3. User Accounts
- You must be at least 18 years old to use our services
- You are responsible for maintaining the security of your account credentials
- You must provide accurate and complete information when registering
- You may not share your account credentials with others
- Each account may manage multiple businesses, subject to the capacity limit on your account
4. Acceptable Use
You agree not to:
- Use BrandLab to generate content that is unlawful, defamatory, or infringes third-party intellectual property rights
- Attempt to scrape, reverse-engineer, or abuse our APIs or SSE streams beyond their intended use
- Use automated scripts to generate content at a rate that circumvents credit limits
- Attempt to gain unauthorised access to our systems or other users' data
- Resell or redistribute the platform or generated outputs without permission
5. Credits and Purchases
BrandLab uses a one-time purchase model — there are no recurring subscriptions. You purchase credits (contentGenerations, researchGenerations) and capacity grants (businesses, scheduledTasks) from the Shop as needed. Credits are consumed when you run content or research agents. All purchases are final and non-refundable except as required by law or at our sole discretion. Unused credits do not expire unless otherwise stated at the time of purchase.
6. AI-Generated Content
Content generated by BrandLab is produced by third-party AI models and may occasionally be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for reviewing, editing, and ensuring the appropriateness of any content before publishing or distributing it. BrandLab makes no warranty regarding the accuracy, legality, or fitness of AI-generated outputs.
7. Intellectual Property
You retain ownership of the brand data, product information, and other content you provide to BrandLab. You also own the AI-generated outputs produced from your inputs, subject to the terms of the underlying AI model providers. BrandLab retains all rights to the platform, its code, and its technology.
8. Limitation of Liability
BrandLab shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, including any losses arising from AI-generated content or third-party service outages (LLM providers, image generation models, payment gateways).
9. Termination
We reserve the right to suspend or terminate your account at any time for violations of these terms or for any other reason at our discretion. Upon termination, your access to generated content and brand data will cease.
10. Changes to Terms
We may update these terms from time to time. We will notify you of material changes by posting the revised Terms of Service on this page and updating the date above.
Contact Us
If you have any questions about these Terms of Service, please contact us at legal@brandlab.app